SLH Now Providing Virtual Urgent Care

St. Lawrence Health (SLH) is thrilled to announce that beginning Monday, February 19, 2024, it will be offering Virtual Urgent Care appointments to patients.

“We want to make it as convenient as possible for our patients to receive the care they need, when they need it,” noted SLH Emergency Department Service Line Director Justin MacKinnon, MD. “This twenty-first century form of health care is about receiving Urgent Care your way. For some patients that may be an in-person visit to our Potsdam or Canton Urgent Care centers, and for others it might be remaining at home for a virtual appointment.”

SLH will provide Virtual Urgent Care daily from 7:00 am to 10:00 pm; new hours for Potsdam Urgent Care at 49 Lawrence Avenue are daily from 8:00 am to 7:00 pm; and new hours for Canton Urgent Care at 80 East Main Street are daily from 9:00 am – 6:00 pm.

Urgent Care is the place to turn to for those experiencing such conditions as allergies, bug bites, colds, congestion, ear infections, fevers, pink eye, rashes, sinus pain, and stomach aches.

“As many of our patients are aware, St. Lawrence Health is an affiliate of Rochester Regional Health (RRH), and as the program begins, it will be our RRH colleagues who are providing services to our patients opting to receive virtual care,” Dr. MacKinnon said. “As with an in-person visit, patients will be seen by a physician, physician assistant, or nurse practitioner.”

To schedule a Virtual Urgent Care appointment, existing SLH patients who have a MyCare account can register through their portal, and all other patients can register without an account. The benefit to scheduling through MyCare is your after-visit summary and any suggested tests will be available on your personal portal.

To make a Virtual Urgent Care appointment, visit https://www.stlawrencehealthsystem.org/services/urgent-care. As patients proceed through a few questions and get to the “Put Me In Line” option, they will be informed as to what the estimated wait time is for the next available provider.

Detailed information on such topics as prescriptions, insurance coverage for a virtual appointment, and follow-up care after the appointment is available at https://www.stlawrencehealthsystem.org/services/urgent-care/virtual-urgent-care.