A Voice from the Eastern Door

CONSUMERS WARNED AGAINST APPARENT ENERGY SUBSIDIES AND TELEPHONE SALES SCAMS

The Ontario Energy Board (OEB) is warning consumers to beware of telephone calls from individuals claiming to represent the OEB or claiming to be affiliated with the Ontario Electricity Support Program (OESP).

Residents of Kawehno:ke have been reporting recent scam calls. Consumers with questions or concerns about any sales calls or door-to-door experiences are encouraged to contact the OEB at 1-877-632-2727 within the hours of 8:30 a.m. and 5 p.m., Monday to Friday, or call the police.

If you receive a call (or are approached at the door by a salesperson), remember:

1. The OEB does not participate in any type of telephone sales activity.

2. If you receive a call (or a visit at your door), do not feel compelled to share your personal information. Your utility bill is private. It contains personal information like your account number and energy usage.

3. On the phone, make sure you get the name of the person you are speaking with, the company they represent and their telephone number.

4. If someone is at your door, ask to see identification including a business ID card with the sales representative’s company information.

 

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